BYPASS CASH — Unlocking Dreams
We AreHiring!

Customer Care

Representative

A fast-growing SaaS, trade finance fintech within the REDDMONTE GROUP is looking for a qualified, energetic, and customer-oriented professional to join our team.

Customer care representative

Key Responsibilities

  • Handle customer inquiries via phone, WhatsApp, email, and social media.
  • Receive and resolve customer complaints professionally and promptly.
  • Register new customers and maintain accurate records.
  • Follow up on service requests to ensure customer satisfaction.
  • Provide accurate information on company products and services.
  • Escalate technical issues to relevant departments when necessary.
  • Strong problem-solving, interpersonal, and organizational skills.
  • Ability to multitask, work under pressure, and collaborate within a team.

Qualifications

  • Diploma or Bachelor's Degree in Customer Service, Business Administration, Communication, Marketing, ICT, Public Relations, or a related field.
  • Excellent written and verbal communication skills in English and Kiswahili.
  • High School Merit CERT. applicants, should be ready for in-house training on a lower salary of KES 35,000/= for the first three months of training and probation; thereafter upon merit, attain a full salary of KES 60,000 together with attached allowances Per Month.
  • Previous experience in customer service, a call centre, or a fintech environment is an added advantage.

Remuneration

Gross: KES 60,000/= PM

Commuter Allowance: KES 10,000/= PM

Medical Allowance: KES 10,000/= PM

House Allowance: KES 10,000/= PM

How to Apply

Tap Apply Now to submit your application and CV.

Submit on or before
Only shortlisted candidates will be contacted.
BYPASS CASH — Unlocking Dreams
We NeedSupervisors!

Business Retail Field

Supervisor

Lead the frontline that keeps the BYPASS voucher ecosystem moving. We're building a national support network and need supervisors to drive quality, mentor agents, and own customer satisfaction across the country.

Business retail field supervisor

Key Responsibilities

  • Supervise Businesses and effect smooth flow & coordination with both customers and retail outlets.
  • Register businesses, confirm & approve intended use of the loan as well as the intended business match.
  • Effect local property purchase by attending related inter party meetings in working to attain necessary documents for the approval of the property exchange.
  • Conduct quality assurance reviews on calls, chats, and ticket responses.
  • Prepare and present weekly performance reports to the operations lead.
  • Onboard, train, and mentor new agents to uphold BYPASS service standards.

Qualifications

  • An applicant MUST be a local of the area and MUST be proficient with the mastery of the local community dialect.
  • The applicant should demonstrate ability to listen and understand any matter, then arrive at a logical conclusion.
  • The applicant should as well demonstrate merit on basic educational background likewise should show ability and mastery of use of smartphones, tablets and laptops.
  • Strong leadership, coaching, and conflict-resolution skills.
  • Excellent written and verbal communication in English and Kiswahili.
  • Data-driven mindset with proficiency in all reporting tools.
  • Ability to manage distributed teams and work flexible shifts across regions.

Remuneration

Gross: KES 40,000/= PM

House + Commuter Allowance: KES 15,000/= PM

Private Medical Insurance + Whole Life Insurance: KES 10,000/= PM

How to Apply

Tap Apply Here to register as an SPVS supervisor.

Submit on or before
Apply Here
BYPASS CASH — Unlocking Dreams
We NeedBuilders!

Front End Tech

Developer

Help us shape Kenya's digital voucher infrastructure. We're looking for a creative, detail-obsessed frontend developer to craft the React interfaces that power the BYPASS Cash ecosystem — dashboards, portals, 3D animations, and real-time analytics.

Front end developer
Codebase
0
Professionals Needed

Key Responsibilities

  • Build and maintain responsive React components for the BYPASS voucher dashboard and portal.
  • Translate design concepts into clean, accessible Tailwind CSS interfaces across mobile and desktop.
  • Integrate frontend with Vibe Coding Tools backend services (entities, functions, auth) and external APIs.
  • Implement real-time data flows using subscriptions, React Query, and live charts (Recharts).
  • Develop interactive 3D and animated UI features with Three.js and Framer Motion.
  • Optimise performance, accessibility, and SEO across all customer-facing pages.

Tech Stack You'll Use

  • React 18 with React Router DOM for single-page navigation.
  • Tailwind CSS with a token-based design system (CSS variables, dark mode).
  • shadcn/ui component library built on Radix UI primitives.
  • Framer Motion for animations and page transitions.
  • Recharts and custom 3D charts for analytics visualisations.
  • Three.js for immersive 3D models and game-style UI effects.
  • React Leaflet for interactive maps and location features.
  • @hello-pangea/dnd for drag-and-drop interfaces.
  • @tanstack/react-query for data fetching and cache state.
  • React Hook Form with Zod validation for complex forms.
  • Vite as the build tool and dev server.
  • lucide-react for iconography; moment / date-fns / lodash utilities.
  • react-markdown and react-quill for rich content rendering.
  • Vibe Coding Tools SDK for entities, auth, integrations, and backend functions.

Qualifications

  • Diploma or Bachelor's Degree in Computer Science, Software Engineering, ICT, or a related field.
  • Strong hands-on experience with JavaScript (ES6+) and modern React (hooks, context, suspense).
  • Proficiency in Tailwind CSS and building responsive, mobile-first layouts.
  • Experience with component libraries (shadcn/ui, Radix UI) and accessibility best practices.
  • Familiarity with charts (Recharts), 3D (Three.js), and animation (Framer Motion) libraries.
  • Understanding of REST API integration, real-time subscriptions, and state management.
  • Git version control experience and collaborative development workflow.
  • Portfolio or links to shipped React projects are strongly preferred.

How to Apply

Tap Apply Now to submit your application, CV, and portfolio links.

Submit on or before
Only shortlisted candidates will be contacted.
BYPASS CASH — Unlocking Dreams
We NeedEngineers!

Back End Tech

Developer

Power the engine behind Kenya's digital voucher infrastructure. We're looking for a meticulous backend developer to design the APIs, data models, workflows, and integrations that run the BYPASS Cash ecosystem — settlements, savings, business portals, and real-time connector automation.

Back end developer
Backend
0
Professionals Needed

Key Responsibilities

  • Design, build, and maintain secure backend functions and API endpoints on the Vibe Coding Tools runtime.
  • Model and manage entities, schemas, and relationships backing the BYPASS voucher, savings, and business platforms.
  • Implement authentication, authorization, and row-level security for customer and business data.
  • Integrate external services via OAuth connectors, webhooks, and third-party REST APIs.
  • Build scheduled and event-driven workflows for settlements, notifications, and reconciliations.
  • Ensure data integrity, auditability, and scalability across the trade-finance ecosystem.

Tech Stack You'll Use

  • Vibe Coding Tools SDK — entities, auth, integrations, and backend functions (TypeScript handlers).
  • Node.js CommonJS runtime powering serverless backend functions.
  • MongoDB-style query operators for entity filtering, updates, and bulk operations.
  • OAuth connectors — Gmail, Google Calendar, Sheets, Drive, Slack, GitHub, Salesforce, and more.
  • Workflows engine — scheduled, entity, and connector triggers with branching and durable waits.
  • Stripe and payment integrations for voucher purchases and credit flows.
  • Secrets management for API keys and third-party credentials.
  • Webhook handling for real-time connector events.
  • InvokeLLM integration for AI-powered support, analysis, and content generation.
  • UploadFile / private storage for receipts, statements, and documents.
  • Email (SendEmail) and user invitation flows for registered app users.
  • Audit logging, analytics tracking, and real-time subscriptions.
  • Error handling, validation, and structured JSON responses.
  • Version control with Git and collaborative deployment workflow.

Qualifications

  • Diploma or Bachelor's Degree in Computer Science, Software Engineering, ICT, or a related field.
  • Strong hands-on experience with JavaScript / TypeScript and Node.js backend development.
  • Experience designing REST APIs, data models, and relational or document databases.
  • Familiarity with serverless architectures, webhooks, and event-driven systems.
  • Understanding of authentication, OAuth flows, and API security best practices.
  • Experience with payment integrations (Stripe) and third-party API connectors.
  • Knowledge of workflows, scheduling, and background-job processing.
  • Strong problem-solving, debugging, and collaboration skills; Git experience required.

How to Apply

Tap Apply Now to submit your application, CV, and portfolio links.

Submit on or before
Only shortlisted candidates will be contacted.
BYPASS CASH — Unlocking Dreams
We NeedLeaders!

Chief & Two Assistant

Technical Officers

Steer the technology behind Kenya's digital voucher infrastructure. We're recruiting a Chief Technical Officer and two Assistant Technical Officers to lead architecture, security, and platform operations across the BYPASS Cash ecosystem — one team of three driving the whole stack.

Chief & assistant technical officers
Team
3
Professionals Needed

Chief Technical Officer — Key Responsibilities

  • Lead the technical direction of the BYPASS Cash platform across frontend, backend, and infrastructure.
  • Oversee the two Assistant Technical Officers and coordinate day-to-day engineering operations.
  • Architect scalable, secure systems for voucher issuance, settlements, savings, and business credit.
  • Define and enforce standards for code quality, security, row-level access, and data integrity.
  • Review and approve deployments, backend functions, workflows, and third-party integrations.
  • Liaise with management on roadmap, risk, compliance, and vendor partnerships.

Assistant Technical Officers — Key Responsibilities

  • Support the Chief Technical Officer in maintaining and extending the BYPASS platform.
  • Monitor systems, triage incidents, and ensure uptime across core services and connectors.
  • Deploy and test backend functions, workflows, and frontend releases under the CTO's guidance.
  • Maintain documentation, configurations, entity schemas, and integration credentials.
  • Assist with security audits, backups, and compliance checks.

Tech Stack You'll Oversee

  • Vibe Coding Tools platform — entities, auth, integrations, backend functions, and workflows.
  • React 18 + Vite frontend with Tailwind CSS and shadcn/ui components.
  • Node.js / TypeScript serverless backend functions and API handlers.
  • OAuth connectors — Gmail, Google Workspace, Slack, GitHub, Salesforce, and more.
  • Workflows engine — scheduled, entity, and connector triggers with branching and durable waits.
  • Stripe and payment integrations for voucher purchases and credit flows.
  • Real-time subscriptions, React Query, and analytics pipelines.
  • Three.js, Framer Motion, and Recharts for interactive visualisations.
  • Secrets management, audit logging, and row-level security administration.
  • Git-based version control, collaborative review, and deployment workflow.
  • Cloud storage for receipts, statements, and documents (UploadFile / private files).
  • Monitoring, incident response, and system health dashboards.

CTO Qualifications

  • Bachelor's Degree in Computer Science, Software Engineering, ICT, or a related field.
  • Proven experience in a senior technical or engineering leadership role.
  • Strong grasp of full-stack architecture — frontend, backend, databases, and integrations.
  • Experience with serverless platforms, OAuth connectors, and payment systems.
  • Familiarity with security, compliance, and data-protection best practices.
  • Excellent leadership, communication, and team-coordination skills.
  • Ability to mentor engineers and drive technical decisions end-to-end.
  • Experience in fintech, trade finance, or digital payments is a strong advantage.

Assistant Qualifications

  • Diploma or Bachelor's Degree in Computer Science, ICT, Software Engineering, or a related field.
  • Hands-on experience with modern web or backend development.
  • Familiarity with Git, deployments, and basic system administration.
  • Strong documentation, troubleshooting, and teamwork skills.
  • Willingness to learn the Vibe Coding Tools platform and grow under the CTO's mentorship.

How to Apply

Tap Apply Now to submit your application and CV for the CTO or Assistant Technical Officer role.

Submit on or before
Only shortlisted candidates will be contacted.

Careers at BYPASS CASH

We're a mission-driven fintech team building tools that make financial services work for everyone. If you're passionate about impact, inclusion and innovation, you'll feel at home here.

Our culture

  • Room to grow and take real ownership
  • Continuous learning and mentorship
  • Work that creates measurable impact
  • A flexible, remote-friendly environment

How to apply

Send your CV and a short note about the role you'd like through our support desk. We review every application and reach out when there's a fit.

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